Documentation

Accounts & sign-in

One ABR account works everywhere NetTools runs — web, macOS, and the customer portal — and carries your plan, monitors, saved servers, and history with it.

Ways to sign in

All methods land on the same account. If you first signed up with email and later click "Sign in with Google" on the same address, they resolve to one identity.

Two-factor authentication (2FA)

Turn on TOTP-based 2FA (Google Authenticator, 1Password, Authy, any standard app) from your account settings. You'll get backup codes to store safely — each works once if you lose your authenticator. Enabling 2FA signs out other devices, so you re-authenticate with the new second factor.

Organisation sign-in

For a team, "sign in with your company's Google Workspace or Microsoft 365" already covers organisation identity today — everyone uses their existing work login. Dedicated team accounts (shared monitors and roles under one subscription) are on the roadmap.

Managing your account